FAQ

You can book online at any time through our booking system at lifechiro.janeapp.com. You can also call us at (604) 742-0702 or email us at info@lifeintegrative.ca and we will be happy to help.

No referral is needed to see any of our practitioners. You can book directly with a chiropractor, physiotherapist, RMT, acupuncturist, naturopathic doctor, or clinical counsellor.

Before coming in for your first appointment, please fill out the appropriate intake form that was sent to your email. If you have trouble accessing it, please arrive 5 to 10 minutes before your appointment to fill it out in the clinic. Please bring any relevant health records, imaging (X-rays, MRIs), or referral letters if you have them. Comfortable, loose-fitting clothing is recommended for most appointments.

Appointment length varies by discipline:

Chiropractic - Initial: approx. 45 minutes, Subsequent: approx. 15 minutes, Decompression: approx. 30 minutes
Physiotherapy - Initial: 60 minutes, Subsequent: 30, 45, or 60 minutes
Registered Massage Therapy - 30, 45, or 60 minutes
Acupuncture - Initial: 60 minutes, Subsequent: 30, 45, 60, or 75 minutes
Counselling - 60 minutes

To help us provide the best care and respect everyone's time, we kindly ask that all patients adhere to our clinic cancellation policy. We require at least 24 hours notice for any cancellations or appointment changes. If less than 24 hours notice is provided, or if you do not show up for your appointment, your card on file will be charged an appointment fee.

Both disciplines treat musculoskeletal pain and injury, but their approaches differ. Chiropractic focuses primarily on spinal and joint alignment through manual adjustments and manipulation. Physiotherapy emphasises movement rehabilitation, exercise prescription, and restoring function. Many patients benefit from seeing both, and our team coordinates care between disciplines.

Absolutely. We encourage an integrated approach where appropriate. Our practitioners communicate and coordinate with each other to ensure your care plan is consistent and comprehensive. Many patients combine chiropractic or physiotherapy with massage therapy, for example.

This varies depending on your condition, how long you've had it, and your goals. Your practitioner will give you a realistic treatment plan at your first appointment. Acute injuries often resolve in a few sessions; chronic or complex conditions may require an ongoing plan.

Yes. We see patients of all ages. Our chiropractors and physiotherapists are experienced in treating children and adolescents. Please call us if you have any questions about whether a particular service is appropriate for your child.